Can I cancel for free?

Can I cancel for free?

November 9, 2025
You can cancel free of charge up to 48 hours before departure. Cancel later and you will be charged a fee.

Do I need to book in advance / is the tour full?

November 9, 2025
This snorkeling tour is popular. You only need to pay a deposit when booking. The remaining amount is paid in advance via the payment link. Free cancellation is possible up to 48 hours in advance.

What is included in this trip?

November 9, 2025
The tour includes snorkeling equipment, lunch (BBQ buffet), an open bar, and a guide. You'll sail on a spacious catamaran to two snorkeling locations: Tugboat and Caracas Bay. Hotel transfers are not included.

How does payment work?

November 9, 2025
You pay a deposit when booking. You'll then receive a payment link by email to pay the remaining balance in advance.

Where and at what time do we leave / how long is the trip?

November 9, 2025
The catamaran departs from Jan Thiel harbor at 10:00 AM. The tour lasts approximately 4.5 hours.

Can I be picked up from my hotel?

November 9, 2025
No, this tour does not include hotel transfers.

Is this tour suitable for children or someone with reduced mobility?

November 9, 2025
Children are welcome. The boat is stable and spacious, but those with limited mobility will require assistance getting on and off the boat.

What should I bring myself?

November 9, 2025
Swimwear, towel, sunscreen and possibly a shirt for the sun.

What if I have no snorkeling experience?

November 9, 2025
No problem. You'll receive instructions and there are guides present. Snorkeling is easy and at your own pace.

Are there seats in the shade?

November 9, 2025
Yes, there is ample shade on board under the catamaran's canvas.
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